Category Archives: Culture

OurSpace

 

Throughout my career, I have had the honor and privilege of leading several organizations.  One of the principles I applied during my tenure in each position was the right of those under my supervision to disagree with or challenge anything we did.  However, it was incumbent on those who voiced disapproval to also provide an alternative.  I thought about this management approach when my wife responded to my last post by saying, “You were pretty hard on Facebook.”  She was right.  What was my solution for the 1.4 billion daily users whom I had urged to cancel their Facebook accounts?

If you have not figured it out by now, many of my posts are grounded in analogies, comparing the sujet du jour (topic of the day)  to a totally unrelated reference.  Enter the 16th president of the United States Abraham Lincoln.  If the 2016 election and its association with groups like Cambridge Analytica were the “Gettysburg of the on-line era,” how would Honest Abe have honored those who were swept up in this monumental battle between a desire to build a sense of community and the right to privacy.  With apologies to the Great Emancipator…

Eight score and 13 months ago, Harvard students brought forth a new computer program, conceived in their dormitory room, and dedicated to the proposition human beings need a forum on which they can expose and share every aspect of their lives which marketers and politicians will use against them to promote useless products and divisive discourse.

Now we are engaged in a conflict, testing whether that application, or any application so conceived and dedicated, can long endure.

The world will little note nor long remember what the pundits said about how so many individuals were “zuckered” into believing shareholders would put our collective appetite for community before their personal gain.  It is for us, with the benefit of experience and hindsight, to be here, dedicated to the task remaining before us–a better application of the users, by the users and for the users.

Thus the proposed name “OurSpace,” an application not only populated by the users, but wholly owned and operated by those same individuals.  Here is how it might work.

  1. OurSpace would be established as a 501(c)(6) non-profit corporation (similar to a chamber of commerce or professional association).   All revenues would be used for administration of the program..
  2. There is no such thing as a free lunch.  OurSpace would be funded with a one-time $10 membership fee.  If it attracted just 10 percent of the current 2.1 billion Facebook accounts, this would generate a  permanent capitalization totaling $2.1 billion.  If invested with even a modest 3.0 percent return, the corpus would generate $63 million annually.  This would be the application’s sole source of revenue.  No paid advertising.
  3. Employees would be compensated based on a schedule commensurate with other non-profits.  It could even use the federal GSA grade designations.  In this case, even the CEO would be limited to a salary of $400,000/year equal to that of the president of the United States.
  4. The board of directors would consist of paid members and be representative of the user base.
  5. The board would establish criteria which governed what constituted acceptable material members could post to the site.
  6. A compliance review committee, again made up of paid members, would review cases where users may have violated the acceptable material criteria.
  7. Under no circumstances would user profiles or other information be shared with third parties.

All of the tools (e.g. crowd sourcing sites) to create OurSpace already exist.  All that is missing is one or more individuals who have the commitment and energy to prove the ability to connect people on-line can be achieved without having to sell out the users.  If only I were 20 years younger.

For what it’s worth.
Dr. ESP

 

The Great American Face-Out

 

Lately, I have started my posts by mentioning a creativity tool or technique which I used to develop and flesh out the content on the topic du jour.  Today’s article again draws on Carl Jung’s concept of “synchronicity,” the ability to see connections where none seem to exist.  The observation which triggered today’s topic was the July 26, 2018 story on CBS Moneywatch, “Facebook stock suffers largest one-day drop in history, shedding $119 billion.”  The decline was based on data in the company’s most recent quarterly report :

  • The number of active users grew more slowly than estimated.
  • Imposition of new privacy laws by the European Union.

CEO Mark Zuckerberg took a one-day personal loss of $15.9 billion.  For the record, that is more than the market capitalization of Coors ($14 billion) and Macy’s ($12 billion).  No tears shed by me.  The company which promised to “Give people the power to build community and bring the world together (actual Facebook mission statement),” is nothing more a human version of crowd-funding where the currency is personal data instead of dollars.  And worse, they have lured each of us into doing their heavy lifting.

Facebook is an addiction.  A February 6, 2018 article on The Motley Fool website reported the average daily user, of which there are 1.4 billion, spends 41 minutes per day on Facebook.  No wonder Facebook is in the cross-hairs of those who want to understand how social media was such a major force in the 2016 presidential election.  Just imagine if voters had spent those 41 minutes reading a newspaper or magazine, learning more about the state of health care in America or facts about immigration.

Image result for the great american smokeoutWhich brings me back to Carl Jung and synchronicity.  How do organizations which fight other addictions make the habitué and public aware of the impact of dependency?  Perhaps the best example is “The Great American Smoke-Out.”  Since 1974, when editor of the Monticello Times (MN) Lynn R. Smith first proposed the idea (then called Don’t Smoke Day), the third Thursday in November each year is designated as a challenge for smokers to eschew their habit for at least 24 hours.  At the same time, media is flooded with helpful hints and tools smokers should consider to aid in permanently ending their desire or need for nicotine.

In the same spirit, I now declare May 14 (Mark Zuckerberg’s birthday) of each year to be “The Great American Face-Out,” a 24 hour period during which Facebook users give their thumbs a rest and keep the pictures of their children, pets, latest meal or vacation to themselves.  Which begs the question, “What do I do with all that time?”  The obvious answer is pick up a major national newspaper or magazine and learn something new about what is actually happening in the United States or around the world.  But I have a better idea.  Read something you normally would never read.  Here are a few suggestions.

  • Pick up a copy of The Liberty Amendments: Restoring the American Republic written by conservative talk show host Mark Levin.  It is the Koch brothers and Tea Party manifesto.  Proposed amendments include returning election of U.S. Senators to state legislatures (not by popular vote per the 17th amendment), allowing states to amend the Constitution without Congressional involvement in the process, limiting early voting, permitting two-thirds of the states to nullify federal laws and restricting judicial review by federal courts.
  • Spend 30 minutes on 4Chan, the website whose patrons have come up with the QAnon conspiracy theory and believe they are being manipulated by an international cabal of pedophiles including Tom Hanks.
  • Spend a few minutes on The Daily Stormer, the self-proclaimed “most-censored site on the Internet.”  Would the most censored site on the Internet start a story about a school play which explored the parallels between Anne Frank and DACA recipients by opening with the following.  “The only people that go to watch plays are homosexuals, housewives and the sons/husbands they manage to drag with them.”  Or a whole section called the “Jewish Problem.”

Why would I recommend this?  Because it is the source of much of the drivel that is spread, in sanitized form, on Facebook.  The source material puts the Facebook versions to shame. So, if you’re wondering why I cancelled my Facebook account,  it is not because I’m not interested in your lives.  I have email and you are welcome to share anything you want with me.  The real reason?  I stopped checking Facebook for a few days and guess what?  I can live without it.  Furthermore, in the real world I do not monetize my friendships.  Why would I want to be an accomplice to someone who does exactly that in the virtual world and can lose $119 billion and not have to turn to flipping burgers at McDonald’s?

For what it’s worth.
Dr. ESP

 

Validation of Strangers

 

Image result for seth meyers amy adamsOn Monday night’s installment of “Late Night,” host Seth Meyers and guest Amy Adams discussed how they felt about their children following in their footsteps.  Meyers hoped his young son would not, like his father, desperately need “the validation of strangers.”  My first thought?  Had Meyers coined the 21st century version of Blanche DuBois’ classic line from A Street Car Named Desire, “I have always depended on the kindness of strangers.”  Except in Meyer’s situation, it was not about physical necessities, but mental dependency.

[NOTE:  In almost every case when you Google a word or phrase, the search engine most likely returns pages of references.  However, when I searched for the phrase “validation of strangers” there were only TWO relevant entries.  Of the two, the most interesting, written by Brian Newton, a licensed clinical psychologist, was not based on research but from his own personal experience.  Newton felt those who knew him personally, whether they had a positive or negative impression, would bring that bias to their assessment of his work. Only the stranger would judge his performance solely on its merits.]

Yet, as the phrase continued to bounce around in my head, I soon realized Meyers may have stumbled on a motivating force of human nature that transcends the entertainment business.  As a blogger, I periodically check the number of unique visitors who read each article.  Is that not also a desire to know whether individuals, most of whom I’ve never met from locations around the globe, find my writing to be of value?  Besides the monetary compensation associated with their enterprises, one has to believe Jeff Bezos (Amazon) or Mark Zuckerberg (FaceBook) get a certain satisfaction knowing millions, if not billions, of anonymous patrons value what they offer.

With the exception of service providers who work with clients face-to-face, the “validation of strangers” is an untapped key to success.  In most enterprises, one’s market consists overwhelmingly of strangers.  Guy Kowasaki, CEO of Garage.com, tells aspiring entrepreneurs to offer products which your customers love even if the non-buyers hate it.  Each purchase is a validation by a stranger.  In this sense, validation of strangers is the nuclear energy which encourages inventors, entrepreneurs and entertainers to satisfy the needs of individuals they will never meet.

Yet, the validation of strangers, like nuclear technology, has the potential to  be a destructive force.  On the same evening, Meyers introduced the concept to his audience, Donald Trump filled an 8,000 seat Tampa, Florida auditorium with strangers.  Strangers who cheered when he:

  • Accused Florida Senator Bill Nelson of “putting criminal aliens over American citizens.” (LIE)
  • Said Democrats are trying to give illegal aliens the right to vote. (LIE)
  • Claimed his approval rating was higher than any Republican president. (LIE)
  • Pegged the trade deficit with China at $500 billion a year. (LIE)
  • Took credit for the “biggest tax cuts and reform in American history.”  (LIE)
  • Ignorantly suggested Americans need a photo ID to buy groceries. (LIE)
  • Continued his attack on the free press and once-again labeled the investigation into Russian interference in the 2016 election a “rigged witch-hunt.”

When 8,000 strangers validate this nonsense, not only is it an incentive to repeat lies.  It is a license to voice even more outrageous claims and escalate the hostile tone of the discourse.  Not to mention the validation of  63 million voters who pulled the lever for Trump  in 2016 (even though it was a minority of total votes cast) or his 32.4 million Twitter followers (not all of whom are Trump supporters).

Hillary Clinton unfortunately made a tactical mistake by calling them “deplorables.”  The more appropriate label is “validator.”  So, when farmers in the Heartland see the markets for their crops diminish as a result of Trump tariffs or a family in rural Tennessee realizes the cheap TrumpCare insurance policy they bought does not cover the medical treatment they need, do not be surprised if they ask, “Who let this happen?”  Simply hand them a mirror.

For what it’s worth.
Dr. ESP

 

Oil and Water

 

Image result for comedians in cars getting coffeeMuch is being written about “tribal America” and how politics has made people choose the circle in which the stand.  But tribalism has always been a feature of our culture, way before the Age of Trump.  I was reminded of this by a article in yesterday’s Washington Post about the premiere of the new season of Jerry Seinfeld’s “Comedians in Cars Getting Coffee.”  It was not the critic’s take that caught my attention (he thought the show had run its course), but the reader comments.  Much like Seinfeld’s iconic sitcom, many argued you either got it or you did not.

The article took me back in time to an era when my commute from Annapolis to Washington, DC was made easier by listening to pre-SiriusXM Howard Stern.  One morning Stern went on a tirade about “lame Garrison Keillor” and his stupid radio show.  As a regular listener of A Prairie Home Companion I wondered why anyone would think you had to choose between Stern and Keillor.  (NOTE:  You have to appreciate the irony it is GARRISON KEILLOR who has been become a persona non grata as a result of the #metoo movement.)  And as Trevor Noah reminded us, support for Black Lives Matter and police is not a zero-sum game.  Why can’t you do both?

Madison Avenue preys on our natural desire to be absolutists.  You must either drink Coke OR Pepsi.  You listen to the Beatles OR the Rolling Stones.  You use an iPhone or an Android device.  Preference is one thing.  Exclusion is another.  Totally avoiding a restaurant because it does not serve your favored soft drinks seems a big extreme.  And yes, there are people who do that.

You can make a a very good living selling a product to a limited demographic.  By playing to your base, even if it is a minority, you can even swing enough electoral votes to secure 1000+ nights sleeping in the White House.  Guy Kawasaki, a member of the Apple team that created the iMac and now CEO of Garage.com, reminds us no one can please all of the people all of time.  He counsels clients to build something that garners passion among your customers even if others hate it.  Call it commercial tribalism.  Create passion, not mediocrity.

There is only one problem.  When you become so tethered to one brand you can miss offerings from competitors which are a better fit or are more responsive to your needs.  You may even act in ways that are against you own best interests.  (Ask any soybean farmer in Iowa.) Especially when the brands to which you are already loyal do everything in their power to convince you to stay put.  And their success lies in capturing more from an existing base than broadening their audience.

Maybe what we need is a better metaphor for our times.  It need not be “oil and water” but “oil and vinegar,” something that when combined is a better tasting and healthier topping for the mixed salad America has become.

FOOTNOTE: E PLURIBUS SCROTUS

Tonight we get a chance to see the extent to which Donald Trump is more interested in tribal politics than governing.  Among the four remaining candidates to replace Anthony Kennedy, the most contentious is Amy Coney Barrett.  Trump has been warned by several GOP senators that she might not be confirmed based on her previous rulings and writing related to abortion and legal precedence.  If that is the case, the only reason to pick this fight is to energize Trump’s base in the mid-term elections.   You can hear the campaign spiel now.

The Democrats say we are anti-female.  But who voted against the next woman justice on the Supreme Court?  Democrats believe a woman must be pro-abortion.  This proves it.  The Democrats say she does not feel bound by legal precedence.  But given the chance, they would jump up and down if a liberal Supreme Court overturned Citizens United. A Democrat House and Senate will obstruct everything you voted for in 2016 when you elected me. DON’T LET THAT HAPPEN.  (Hugs the flag.)

I am one of the many who believe a chief executive who may rely on the Supreme Court for decisions related to executive privilege, impeachment or indictment should not pick those who must eventually rule on these issues.  But if the confirmation process goes forward, Trump can either pick the least objectionable of the four finalist (probably Thomas Hardiman) or christen the latest poster child for the culture wars.

You have to admit, you need pretty big pelotas to publicly express the level of racism, xenophobia and sexism Trump spews on a daily basis.  The ballsy chose is Barrett.  That’s where my money is.

For what it’s worth.
Dr. ESP

 

Relephants

 

In the Season Two finale of Westworld, Robert Ford (Anthony Hopkins) tells Bernard Lowe(Jeffrey Wright), “You only live as long as the last person to remember you.”  Since the episode aired last Sunday night, the phrase has gone viral throughout the blogosphere with fans of the HBO program speculating what it means for the characters in Season Three.

Related imageFor me, Ford’s maxim went beyond the futuristic universe of Westworld.  It was one more synchronistic moment which helped clarify a blog post I started on June 14, but never finished for lack of a central theme.  The never completed draft was titled, “Can You Hear Me Now” and was triggered by Kate Spade’s suicide nine days earlier.  In an intersection of events which I can only assume were more coincidental than causal, “Who is Kate Spade?” was the question to a Jeopardy! answer the night before her death.  None of the three contestants responded correctly.

Now I am not going to suggest Spade killed herself because of a game show incident, but I did wonder if by chance she had watched the episode.  From her suicide note and interviews with friends, it is clear the fashion designer was dealing with depression brought on by both personal and professional issues.  At worst, the Jeopardy! matter was a last straw.  But why?

A second moment of synchronicity last Thursday provided additional clues.  While attending a retreat of trustees of a major public university, the vice-president for advancement was asked how he planned to pitch a billion dollar endowment campaign to potential major donors.  He talked about what the gifts would mean for the future of the institution.  Yet, while he spoke, my thoughts turned to Kate Spade, Hall of Fame wide receiver Jerry Rice, Roseanne Barr and even Rudy Giuliani. Rice, at age 55, following an appearance in the Sports Illustrated body issue, is convinced he could still play professional football.  Barr left her macadamia farm in Hawaii to revive her comedy series about blue collar America.  And after 18 months of obscurity GiulianI surfaced as the media face of Donald Trump’s legal team.

Which brings me back to Westworld and the title of this post.  The theme which bridges these disparate acts seems to be a desire to stay RELEVANT.  A major charitable gift is not about the recipient, it is about the immortality of the donors, having their name forever associated with a cause, program or building.  A 55 year old athlete who stays fit and poses nude for Sports Illustrated wants to remind the sporting world, “I’m still here.”  Giuliani, who openly campaigned for attorney general in the Trump administration, wanted the same exposure to the limelight enjoyed by Jeff Sessions.

We all seek to be “Relephants.”  In life, we continuously seek new ways to do things which are meaningful and remind ourselves and others we have purpose.  And in Hamlet’s words, even when we “shuffle off this mortal coil,” that need not be the end of our existence.  Educators heed the words of Henry Adams, “A teacher affects eternity; he can never tell where his influence stops.”  For athletes, it is the records they continue to hold or a plaque in the Hall of Fame of their respective sports.  For performers and artists, it is the immortality which comes with an Oscar-winning role or a painting hung in the Louvre.

While elephants are said to never forget, “Relephants” strive to ensure it is others who retain memories of them and their accomplishments. Or as Ford so consummately stated, “You only live as long as the last person to remember you.”

For what it’s worth.
Dr. ESP